Frequently Asked Questions
Everything you need to know about our premium pet fashion and accessories.
How do I determine the correct size for my pet?
We provide a comprehensive size guide on every product page. We recommend measuring your pet's neck and chest circumference with a soft tape measure, allowing for a two-finger gap for comfort.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items in their original packaging. If the fit isn't perfect, we provide free exchanges to ensure your pet looks their best.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but generally range from 10-21 business days.
Are your products durable enough for active dogs?
Yes, our pet fashion is designed for both style and durability. We use high-quality, reinforced fabrics and heavy-duty hardware to ensure our products withstand daily walks and play sessions.
How should I clean my Atlas Pet Company accessories?
Most of our fabric items are machine washable on a gentle cycle with cold water. We recommend air drying all products to maintain their shape and vibrant colors.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery times will be calculated at checkout based on your specific location.